Privacy Policy
Last updated: August 2, 2025
At PawLuv, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website pawluv.online.
1. Information We Collect
When you visit PawLuv, we may collect:
- Personal Information: name, email address, phone number, billing and shipping address.
- Order Information: products you purchase, payment method, and transaction details.
- Device Information: IP address, browser type, time zone, cookies, and browsing behavior.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you (order updates, customer support)
- Improve our store and customer experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your data. We only share your information with:
- Payment processors (e.g., Stripe, PayPal)
- Shipping partners (e.g., Canada Post)
- Trusted service providers who help us run our business (e.g., analytics, email marketing)
4. Cookies
We use cookies to enhance your shopping experience, remember preferences, and track website traffic. You can manage or disable cookies through your browser settings.
5. Your Rights
You can:
- Request access to your personal data
- Ask us to correct or delete your data
- Opt-out of marketing emails at any time
Email us at support@pawluv.online to make a request.
6. Data Retention
We retain your order information for our records unless and until you ask us to delete it.
7. Changes
We may update this policy from time to time. Updates will be posted on this page with a new “Last updated” date.
8. Contact Us
If you have any questions, reach out to us at:
PawLuv
Email: support@pawluv.online
Website: www.pawluv.online